Urban Haven ~ Boutique 1BR Apt Near Parap Markets

We did enjoy our stay. The location was good. Positive: The instructions were plain and easy to understand and carry out. Negative: The time was supposed to be 2pm for arrival and they wanted us to change to 3pm however we arrived at 2pm and were able to access the property. We were told that more time was required for the cleaners.....maybe get new cleaners, as there were a couple of things needed a bit more dusting and cleaning. The washing machine had mould in the rubber - they should know how to clean this. Not that difficult. We didn't like that the whole amount of the fee was taken on the day we booked, not what we were expecting. Also the added cleaning fee was a 'surprise" . The lounge could have been a bit more comfortable.

Convenient location Positive: Convenience of location and comfortable bed. Negative: I purchased a pillow as all were badly stained or very flat. Very dark even with curtains open and all lights on. Globe.missing in lounge. Was not very clean but no products left for me to clean.

We were there for 3 weeks and it was great Positive: Safe and secure close to the best coffee in town Negative: Was good property

Very quiet location, lovely appartment All you need , very spacious for 2 people and very secure 10 /10

Happy to stay again Positive: Colour key system for the doors was clever Having some Tupperware / plastic tubs available for meal left overs was a good idea Everything else met expectations from the fotos Negative: Stove top markings have been rubbed off and made cooking difficult, but not impossible. Apple TV didn’t connect - not a significant problem, but if it is going to be available it would be nice to use it.